Refunds

You build the whole gift and see it finished before you are asked for money. Paying publishes it, which means it is personalised and delivered in the same moment. Sales are final, and we do not refund a change of mind.

If the fault is ours, we refund in full. That means a payment taken twice for the same gift, money taken with no gift published, or a page that will not load and that we cannot fix within a reasonable time.

Deciding afterwards that you would rather not have sent it, choosing one template when you meant another, or the recipient not reacting the way you hoped.

Nor is a mistake in the page itself. Everything stays editable after you have sent the link, on the same link, so a wrong date or a bad line is a fix rather than a refund. Email us and we will help you make it.

Email hello@giftforyou.app within 14 days of the payment, from the address you bought with, and include the gift link and what went wrong. Approved refunds go back to the original payment method within 3 working days, and your bank usually takes another 5 to 7 for the money to appear.

Nothing here takes away rights you have under the consumer law where you live. Where that law gives you more than this policy does, it wins.